SHIPPING POLICY
Flair Houseware - Flair Writing Industries Limited

Shipping Destinations:

We proudly ship our premium houseware products, including insulated flasks, bottles, lunch boxes, and more, throughout India, wherever our trusted courier partners provide delivery services.

To confirm delivery to your specific pin code, please check for serviceability during the checkout process. If you have any questions, please contact us at cc@flairhouseware.com.

International Shipping:

Currently, we focus on serving our customers within India. For international inquiries, please contact us at cc@flairhouseware.com.

Cash on Delivery (COD):

Cash on Delivery (COD) is available in locations where our courier partners offer this service. COD availability will be confirmed during the checkout process.

Shipping Charges:

  • We offer *free shipping* on all orders with a total value of ₹1000 or more.
  • For orders below ₹1000, a standard shipping fee of ₹100 may apply.
  • Please note that shipping charges may vary based on promotional offers or specific product categories. Any applicable shipping fees will be clearly displayed during checkout.

Delivery Timeframes:

  • Orders are typically processed and shipped within 24-48 hours of order confirmation.
  • Delivery times generally range from 3-7 business days, depending on your location and the courier service.
  • While we strive for timely delivery, please understand that unforeseen circumstances may occasionally cause delays. We will keep you informed of any potential issues.

Order Tracking and Communication:

  • You will receive an order confirmation email to cc@flairhouseware.com containing your order details and payment confirmation.
  • Once your order is dispatched, you will receive a shipping notification email with tracking information and a link to the courier's website.
  • We will communicate with you via email at cc@flairhouseware.com regarding any issues with your order.

Delivery and Inspection:

  • Upon delivery, please carefully inspect the packaging for any signs of damage.
    If the package appears damaged or tampered with, please do not accept the delivery and contact us immediately at cc@flairhouseware.com.
  • For COD orders, inspection of the contents is not permitted before payment is made to the courier.
  • Please inspect the products within 7 days of receipt. You will be deemed to have accepted the products unless you notify us of any damage within 7 days of recieving the products.
  • The risk of any damage, loss or deterioration of the products and liability to replace the same during transit till the point of delivery of order to you shall be on Flair Houseware (Flair Writing Industries Limited). Flair Houseware (Flair Writing Industries Limited) shall not be liable for any damage caused after the order has been delivered to you.

Damaged or Incorrect Items:

If you receive damaged or incorrect items, please contact us at cc@flairhouseware.com within 7 days of delivery with photographic evidence.

We will arrange for a replacement or refund as appropriate.

Lost or Stolen Packages:

In the event of a lost or stolen package, please contact us at cc@flairhouseware.com. We will work with the courier to investigate and resolve the issue.

Address Accuracy:

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or delivery failures due to incorrect addresses provided by the customer.

Policy Updates:

This shipping policy is subject to change without prior notice. Please refer to the latest version on our website for the most up-to-date information.

Contact Information:

For any shipping-related inquiries, please contact us at: Email: cc@flairhouseware.com